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    Terms and Conditions

    Last updated on 11/11/2026.

    1. Provider

    This website (whatismyhumandesign.org) is operated from the Netherlands. If you have any questions, you can get in touch through the contact page.

    2. What you are buying

    On this website, you can buy credits to unlock premium digital products: reports, AI coaching sessions, relationship analyses and related services. The cost of each feature in credits is clearly stated before purchase.

    3. Delivery

    Credits are added to your account immediately after successful payment. Premium reports are generated as soon as you spend credits and are immediately available in your account.

    4. Right of withdrawal

    For digital content delivered immediately after purchase, the statutory 14-day right of withdrawal is waived, provided you expressly consent to this in advance. By clicking the payment button, you explicitly agree to this and waive your right of withdrawal for the credits purchased and reports generated immediately.

    5. Refund policy

    We want you to be satisfied. If technical issues prevent you from using a report, or if you are charged twice, you will receive a refund or replacement credits within 7 days of purchase. To arrange this, please get in touch through the contact page and include your transaction number.

    Credits already spent on a successfully generated report or coaching session are non-refundable, unless there is a demonstrable technical error on our part.

    6. Subscriptions

    Monthly subscriptions renew automatically until you cancel. You can cancel at any time through "Manage subscription" in your account. After cancellation, credits already allocated remain valid for 12 months.

    7. Payments

    Payments are processed securely by Stripe. We do not process credit card or bank details ourselves.

    8. Disclaimer

    The reports and guidance are intended for inspiration and self-reflection. They are not a substitute for medical, psychological or financial advice. Please also see our disclaimer and privacy policy.

    9. Governing law

    These terms and conditions are governed by Dutch law.