Terms and Conditions
Last updated on 11/11/2026.
1. Provider
This website (whatismyhumandesign.org) is operated from the Netherlands. If you have any questions, you can get in touch through the contact page.
2. What you are buying
On this website, you can buy credits to unlock premium digital products: reports, AI coaching sessions, relationship analyses and related services. The cost of each feature in credits is clearly stated before purchase.
3. Delivery
Credits are added to your account immediately after successful payment. Premium reports are generated as soon as you spend credits and are immediately available in your account.
4. Right of withdrawal
For digital content delivered immediately after purchase, the statutory 14-day right of withdrawal is waived, provided you expressly consent to this in advance. By clicking the payment button, you explicitly agree to this and waive your right of withdrawal for the credits purchased and reports generated immediately.
5. Refund policy
We want you to be satisfied. If technical issues prevent you from using a report, or if you are charged twice, you will receive a refund or replacement credits within 7 days of purchase. To arrange this, please get in touch through the contact page and include your transaction number.
Credits already spent on a successfully generated report or coaching session are non-refundable, unless there is a demonstrable technical error on our part.
6. Subscriptions
Monthly subscriptions renew automatically until you cancel. You can cancel at any time through "Manage subscription" in your account. After cancellation, credits already allocated remain valid for 12 months.
7. Payments
Payments are processed securely by Stripe. We do not process credit card or bank details ourselves.
8. Disclaimer
The reports and guidance are intended for inspiration and self-reflection. They are not a substitute for medical, psychological or financial advice. Please also see our disclaimer and privacy policy.
9. Governing law
These terms and conditions are governed by Dutch law.